Shipping Information
We are happy to offer fast and reliable shipping for all our puzzles. Please review the following information to ensure a smooth delivery process.
Shipping Methods & Delivery Times
- Standard Shipping: Typically delivers within 5-7 business days.
- Expedited Shipping: Available for faster delivery, usually within 2-3 business days.
- International Shipping: Delivery times vary by destination, generally taking 7-14 business days.
Order Processing
Most orders are processed within 1-2 business days. Processing times may be slightly longer during peak seasons or promotional periods.
Shipping Rates
Shipping costs are calculated at checkout based on the weight of your order and the selected delivery method.
Tracking Your Order
Once your order ships, you will receive a confirmation email with tracking information. You can also check your order status by visiting puzzlenewyork.com.
Shipping Restrictions
We currently ship to most countries worldwide. If you encounter any issues placing an order, please check our FAQ section for assistance.
Damaged or Lost Shipments
In the rare event that your order arrives damaged or is lost in transit, please contact our customer service team for support.
For more details, visit puzzlenewyork.com. We appreciate your business and hope you enjoy your puzzles!